Virtual Mailbox Service for PA Therapists

How does Remote Mail Management work at Be Well?

At Be Well, our Remote Mail Management service offers a comprehensive solution for therapists and mental health professionals. Here's how it works:

  • We receive and securely store your professional mail at our physical location

  • You'll get notifications when new mail arrives

  • View scanned images of your mail through our secure portal

  • Choose to have important documents forwarded to your preferred address

This service ensures you never miss important correspondence while maintaining a professional business presence. Perfect for telehealth providers and those prioritizing work-life balance.

Can I use Be Well as my practice address for insurance companies?

Yes, absolutely! Insurance companies require providers to have a physical business address, and Be Well's address fully meets this requirement. As a legitimate office location, our address can be used for all insurance-related purposes, including credentialing, claims processing, and provider directories. This is particularly beneficial for telehealth providers who need a professional address that complies with insurance company policies.

Does NPPES allow for the use of Be Well as my address for my NPI?

Yes, in April 2024, NPPES started to allow for submission of a post office box or personal mailbox offered by a private delivery service as a practice location address when the provider does not have a physical location other than their home address. Read more.

I'm forming my business as an LLC. Does Pennsylvania allow the use of my home address for my business entity? Can I use Be Well as my address?

Yes, Pennsylvania allows you to use either your home address or a registered office address for your LLC. Using Be Well's address as your registered office provides better privacy and professionalism. Our address can be used on all your business formation documents and official correspondence.

I'm out of state and applying for a license in Pennsylvania. Can I / should I use Be Well's address?

Yes, once you sign up for the virtual mailbox, using Be Well's professional address for your Pennsylvania license application is an excellent choice for out-of-state providers. As a Community Member, you'll have access to a business address that meets licensing requirements while maintaining your privacy. This is especially beneficial for telehealth practitioners who need a physical Pennsylvania presence without relocating. Our address can be used on all official licensing documentation, providing you with a professional, established presence in the state. Many of our members find this particularly valuable when transitioning their practice to include Pennsylvania-based clients.|

I’m renewing my PA license. Can I use Be Well’s address instead of using my home address, to help with privacy?

Using Be Well’s address for your PA license is a great idea if you’d like to keep your home address private and not attached to your business. The license database is publicly searchable, meaning that anyone can look up your license and discover what address is associated with your practice. Having a professional business location prevents confusion and unwanted mail (or visitors!) to your home address.

Can I display Be Well's address on my professional therapy website?

Yes, as a virtual office member, you can display Be Well's address on your professional therapy website. This provides several benefits for your practice:

  • Enhances your professional credibility with a legitimate business address

  • Maintains privacy by keeping your home address off public listings

  • Helps with local SEO and Google Business Profile optimization

  • Provides consistency across all your professional platforms

Simply ensure you're subscribed to our virtual office service, and you can prominently feature our address across all your online marketing materials, including your therapy website, directory listings, and business profiles.

Can I use Be Well's address for insurance company credentialing?

Yes! Be Well's physical address is fully compliant with insurance company requirements for provider credentialing. Using our professional address offers several key benefits:

  • Maintains a clear separation between your personal and professional addresses

  • Ensures accurate provider directory listings for insurance panels

  • Provides a legitimate physical location for credentialing paperwork

  • Supports both in-person and virtual practice models

Our address can be used for all insurance-related correspondence, including credentialing applications, provider updates, and claims processing. This is especially valuable for telehealth providers who want to maintain privacy while meeting insurance companies' physical address requirements.

Can I use Be Well's address on popular therapy directory profiles (Psychology Today, Therapy Den, etc.)?

Yes! As a virtual office member, you can confidently display Be Well's address on your therapy directory profiles. This includes major platforms like Psychology Today, Therapy Den, Mental Health Match, Open Path Collective, and other popular directories. Using our address helps:

  • Establish a professional presence in Pennsylvania

  • Protect your personal privacy

  • Improve local search visibility

  • Maintain consistent business information across all platforms

Our address can be used for both in-person and virtual practice listings, giving potential clients a trusted point of reference while maintaining your professional boundaries.

What other benefits are available with Be Well membership?

Be Well members gain access to an extensive network of mental health professionals through our Consult List referral system, allowing for targeted client matching and collaborative growth opportunities. Members also receive exclusive access to our professional development resources, including workshops, peer consultation groups, and specialized training sessions to enhance their practice. Additionally, members enjoy practical amenities such as conference room access, professional headshot sessions, and networking events designed to foster community connections and practice development. There are two membership levels offered: Community Membership and Resident Membership. Resident Membership includes all of the benefits of Community Membership with therapy office rentals included.

How do I get started with Be Well's Remote Mail Management?

Getting started with Be Well's remote mail service is straightforward and can be completed in a few simple steps:

  • Sign up for Community Membership

  • Complete the required documentation to verify your identity and practice information

  • Choose your preferred mail handling preferences and notification settings

  • Receive your unique mailbox number and welcome packet

  • Begin using our address for your professional correspondence and documentation

Once your membership is active, you'll have immediate access to all Community Member benefits, including our secure mail management system, professional address usage, and member support services. Our team will guide you through the entire setup process to ensure a smooth transition for your practice.